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Customer Support:
To cancel your account, or to change
your information, please contact us via email with your request.
Be sure to include your order number or the last 4 of your credit
card for the fastest possible response.
Notice: Important
account updates will always be sent to you via email (including
confirmations of purchases, renewal notices, etc). Please be sure
to add our domain (@typingdollars.com) to your safe senders list
to ensure deliverability of these important notices!
For 24/7 Support, please email us
at:
support@TypingDollars.com
You can also contact us via
postal mail (although response time is usually longer than email)
by writing us at:
TypingDollars.com eServ Group, LLC 201 Park Place Suite 108
Altamonte Springs, FL 32701
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CUSTOMER INFORMATION:
Shipping Policy:
Your orders are made available to you
immediately in it's digital format. You should automatically be
redirected to the product page. In the event that you are not, we also
will email a copy of your transaction, including a link to get your
product online. The media sent to you via USPS may take 7-14 days to
receive. Unfortunately we do not offer online shipment tracking of
these items (to help keep the cost down for the consumer).
Cancellation Policy:
Customers who purchased our packages do not
need to cancel their accounts. There is no recurring billing for your
product. You may continue to use it indefinitely.
Return Policy:
To receive a refund, you must submit your
request within 24 hours of your order, and return the unopened
software and materials sent to you immediately. Items must be returned
within 7 days of delivery. Please send your request to refunds@typingdollars.com.
Your refund will be issued once we receive the returned items from
you if physical software was shipped. Opening of the software will nullify refund. To return items,
please mail them to:
TypingDollars.com, an eServGroup, LLC property
Attn: Returns Dept
201 Park Place - Suite 108
Altamonte Springs, FL 32771
MONTHLY SUBSCRIPTION INFORMATION
(not applicable for TypingDollars.com):
Cancellation Policy:
Customer's who are subscribers to our monthly
service may choose to cancel their subscriptions at any time. Your
subscription is billed
proactively. Meaning, you are charged for the month at the beginning
of each statement cycle. When you cancel, your account will expire at
the end of your statement cycle. We encourage you to continue to use
this product until the end of your account date, use of this account
after you cancel will not incur further charges. Note, some accounts
may have billing canceled, but may remain open longer than your
expiration date. You will not be charged for these accounts. Accounts
are typically cancelled in batches, so your account may remain open
longer than what you paid for. We encourage you to continue using this
account as long as it is active, and continue making as much as you
possibly can.
Always remember to keep copies of any cancellation confirmations
for your records.
Refund Policy:
You have 1 business day to request a full refund of this product,
no questions asked. These requests can be sent to:
refunds@typingdollars.com
. Please understand that because this product is digital, we do not
allow refunds after this because this product or membership is digital,
we do not allow refunds after this excluding our satisfaction
guarantee (see below).
Satisfaction Guarantee:
We are confident in our product, and we're backing it up in
writing that if you are not able to make any money using our
product following the methods listed in our TypingDollars guide in 30
days, we will refund your purchase - Guaranteed!
I want to clarify that this money back guarantee is not a Free
Trial. You must use the product as intended. You cannot simply
purchase this product, or subscribe to this service collecting
information free for an unlimited amount of time. However, we are
confident that if you follow the guide, you will be satisfied with our
product! However, if you would like to request a refund, please email
" refunds@typingdollars.com
" to request the refund. Include screenshots of your ads created
in the month, your affiliate payouts, etc..
Subscription Refunds (not applicable for
TypingDollars.com):
In the unlikely even that the account was canceled but errantly rebilled, we
will issue a refund for the last month billed. The satisfaction
guarantee is also for the website. However we will only issue a refund
for the last amount charged (ie, you can not use this service for 6
months, then request refunds for all 6 months).
Fraudulent Charges:
We understand how real of a threat identity theft is, we use
validation and privacy monitoring to try to ensure we prevent any
possible fraudulent activity. We encourage anyone that feels they may
have been errantly billed or had charges incurred by an unauthorized
user to immediately email
support@typingdollars.com and notify them. Any information we have
will be released to the proper authorities. Do not use the fraud flag
lightly. We report your information (including the IP Address of the
computer used, and other private information) to a national fraud
registry for your protection - doing so may prevent online access to
some of your accounts through other companies or portals. If you
are unsure of what to do, please email us with any questions you may
have.. Fraud is a serious crime, for more
information to help prevent fraud we encourage all our customers to
visit the Federal Trade Commission's website (also found below):
Avoiding Credit and Charge Card Fraud
A thief goes through trash to find discarded
receipts or carbons, and then uses your account numbers illegally.
A dishonest clerk makes an extra imprint from
your credit or charge card and uses it to make personal charges.
You respond to a mailing asking you to call a
long distance number for a free trip or bargain-priced travel package.
You're told you must join a travel club first and you're asked for
your account number so you can be billed. The catch! Charges you
didn't make are added to your bill, and you never get your trip.
Credit and charge card fraud costs cardholders and issuers hundreds
of millions of dollars each year. While theft is the most obvious form
of fraud, it can occur in other ways. For example, someone may use
your card number without your knowledge.
It's not always possible to prevent credit or charge card fraud
from happening. But there are a few steps you can take to make it more
difficult for a crook to capture your card or card numbers and
minimize the possibility
.
Guarding Against Fraud
Here are some tips to help protect yourself from credit and charge
card fraud.
Do:
- Sign your cards as soon as they arrive.
- Carry your cards separately from your wallet, in a zippered
compartment, a business card holder, or another small pouch.
- Keep a record of your account numbers, their expiration dates,
and the phone number and address of each company in a secure place.
- Keep an eye on your card during the transaction, and get it back
as quickly as possible.
- Void incorrect receipts.
- Destroy carbons.
- Save receipts to compare with billing statements.
- Open bills promptly and reconcile accounts monthly, just as you
would your checking account.
- Report any questionable charges promptly and in writing to the
card issuer.
- Notify card companies in advance of a change in address.
Don't:
- Lend your card(s) to anyone.
- Leave cards or receipts lying around.
- Sign a blank receipt. When you sign a receipt, draw a line
through any blank spaces above the total.
- Write your account number on a postcard or the outside of an
envelope.
- Give out your account number over the phone unless you're making
the call to a company you know is reputable. If you have questions
about a company, check it out with your local consumer protection
office or Better Business Bureau.
Reporting Losses and Fraud
If you lose your credit or charge cards or if you realize they've
been lost or stolen, immediately call the issuer(s). Many companies
have toll-free numbers and 24-hour service to deal with such
emergencies. By law, once you report the loss or theft, you have no
further responsibility for unauthorized charges. In any event, your
maximum liability under federal law is $50 per card.
If you suspect fraud, you may be asked to sign a statement under
oath that you did not make the purchase(s) in question.
For additional assistance, or any questions related to
the above policies, please email
support@typingdollars.com
Thanks, and have a wonderful day!
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